Sleep Strategies

Customer Success Stories

The MedCentral Hospital in Mansfield, Ohio, operates a six-bed sleep-disorder laboratory seven days a week.

Sleep Strategies helped this sleep laboratory

• work more efficiently,
• treat more patients, and
• increase its profitability.

The Hurdles: Backlog, growth and staff shortage.

This laboratory lacked the internal resources to manage the increasing flow of patients and continuous bookings. Backlog was an imminent risk and they needed a solution to avoid that risk and support their growth. Looking to outside sources for help made the most sense.

“Of all the vendors we considered, Sleep Strategies Inc. is the only one that could actually help us with our dilemma at a reasonable cost, while ensuring we did not sacrifice quality,” said Dr. Vaidya, director of MedCentral Sleep Laboratory.

“Sleep Strategies delivers high-quality, cost-effective analysis by registered technologists—and a fast turnaround. This business model was exactly what we were searching for. Sleep Strategies promised that they would eliminate our record backlog and enhance internal operations by assisting us with our everyday analysis—they came through and did exactly what they said they were going to do.”

The Solution: Sleep Strategies quality.

Choosing Sleep Strategies gave Dr. Vaidya’s laboratory immediate access to highly qualified registered technologists who score to the Rechtschaffen and Kales standards and New AASM scoring guidelines—they are industry veterans with years of experience in the clinical and sleep-software industries.

“Our primary benefit with Sleep Strategies is time—the number of patients treated and diagnosed in a timely manner has increased significantly,” said Dr. Vaidya. “And our technicians can call with any questions regarding patient records or sleep medicine issues that need to be resolved quickly.”

The Result: Exponential growth

The results are in. Working with Sleep Strategies improved the total numbers of patients diagnosed.

The MedCentral laboratory has tripled in size (from two to six beds) and has seen financial savings from a combination of

• reduced administrative workload;
• savings on office supplies, space, and employee benefits;
• increased numbers of patients treated; and
• time saved by quick turnaround on patient files.

“Since starting with Sleep Strategies in 2001, we’ve increased our turnaround time and are excited about our continued expansion,” said Dr. Vaidya. “Sleep Strategies has been a driving force behind our success and we look forward to a long and prosperous future together.”