Choosing a Sleep Scoring Service
You want the very best for your patients—and we want the very best for you.
Whether you are considering working with a sleep scoring service provider or have already begun using a service, we encourage you to use this service assessment tool to ensure that you are getting the best value from your sleep scoring provider. To profit from our expertise right away, give us a call (toll-free) at 1-800-905-0348.
What to look for | Sleep Strategies | Competitors |
Registered polysomnographic technologists
For top quality sleep scoring services, look for a company that hires only registered polysomnographic technologists (RPSGT). Ask for the BRPT certification credentials for every technologists scoring for your account. |
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Manual scoring
For the best accuracy, sleep studies should be scored manually by a registered technologist as software scoring is not as accurate. |
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Liability Insurance & Errors & Omissions
The sleep scoring company should carry the same level of insurance as your sleep laboratory. This should include general liability and errors and omissions insurance. Ask for verification of the certificate of insurances before moving forward and sending studies. |
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Management experience and expertise
The company should have an experienced management team and identified account representatives to manage your account and answer your questions. Be sure that the person scoring your studies is NOT managing your account. |
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HIPAA compliant
The company should meet HIPAA standards. |
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Secure online data transfer system
Using the Internet is the fastest and easiest way to transfer files. Ensure that your sleep scoring service has a system that is user-friendly and, above all, secure. |
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Quality assurance department
The scoring company should have a designated quality-assurance department to ensure quality control and address issues. The department should have an internal quality program to routinely review all scoring technologists. |
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Flexibility
The company should offer a variety of turnaround times—same day, 24, 48, or 72 hours—and pricing. |
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Guaranteed turnaround times
The scoring service should guarantee the turnaround of sleep studies, regardless of which service you have chosen. Ask what happens if the provider misses a deadline. |
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Client roster and references
The company must have experience working with leading hospitals, private sleep laboratories, pharmaceutical companies, home-care organizations and universities. Both current and long-term references are signs of a successful sleep scoring service. |
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Industry experts
What experience does the company have in the sleep medicine industry? Are they recognized leaders in the field of sleep medicine? |
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No start-up fees
Ensure there is a “No start-up fees” policy. |
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No cancellation fees
Ensure there is a “No cancellation fees” policy. |
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Fast start-up time
Ask how long it takes to begin sending patient studies. |
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No minimum volume requirements
Ensure that the scoring service can adjust to your needs for the volume of studies to be scored. |
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Capacity
Ensure the company has enough registered sleep technologists on staff to handle your requirements, even if they increase significantly over time. |
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